Solutions
Support
Technology Advocacy
For small groups, managing information technology can be a real challenge. Technology changes fast and there are different options for every given situation. ClassFive stays on top of technology so you can rest easy. We start by establishing a baseline and documenting your business priorities. Once this is done, we can work in an ad hoc fashion to manage your various technology vendors, handle special technology projects and keep you informed every step of the way. We do our part so you can make the best decisions for your organization. For example, one of our clients was quoted over $35,000 for a new email system. They have only 10 people on staff. Understanding the contrasting needs of smaller organizations, we placed them with a Microsoft Gold level hosted Exchange provider for less than $150 per month. The outsourced solution offered better redundancy, better security and easy remote access with a savings of more than $24,000 over 5 years on the software licensing alone.
Network and System Monitoring Support
To allow organizations to focus on their core goals, ClassFive monitors and maintains their technology to support their daily needs 24x7. As part of these services, clients receive monthly reports, listing the proactive measures taken to prevent downtime, problem issues, alerts and recommendations for future needs. We guarantee personal attention for peace of mind with quarterly onsite visits.
Association Management Software Training
Once a new software solution is in place, it can take time to get the internal staff up and running. ClassFive shortens the time to productivity. Learn from ClassFive experts through hands-on training to suit your schedule. Classes are based on your staff’s needs, whether basic reporting or a total management overview. This experience can be especially valuable when teamed with an AMS implementation project. We tailor training to your specific business needs rather than the generic training generally offered by AMS vendors directly.